Rebuilding Systems After Crisis: Lessons from Tornado Cleanup
Rebuilding After the Blow: What Tornado Cleanup Taught Me About Operational Systems On April 21, 2001, an F4 tornado ripped through Hoisington, Kansas. In less than five minutes, one third of the town was gone. Streets I had driven a hundred times were unrecognizable. Families, including my own, picked through rubble for pieces of their […]