Rebuilding Systems After Crisis: Lessons from Tornado Cleanup
Rebuilding After the Blow: What Tornado Cleanup Taught Me About Operational Systems On April 21, 2001, an F4 tornado ripped through Hoisington, Kansas. In less than five minutes, one third of the town was gone. Streets I had driven a hundred times were unrecognizable. Families, including my own, picked through rubble for pieces of their […]
Summer Systems Check: How to Prepare for Growth Before the Fall
The businesses that thrive in the fall are the ones who steward their summer with intention. It’s easy to coast through the warmer months, lulled by slower schedules and lighter client demands. But wise leaders know that summer isn’t a vacation from vision—it’s a strategic window to evaluate, recalibrate, and strengthen the systems that will […]